Is there an alert process if a sensor or entire site stops transmitting data?

Yes, downtime is automatically detected and reported via the configurable alarm criteria in the online  portal; customers may define thresholds and receive automated notifications accordingly. When an entire site stops transmitting there’s most likely a problem with the gateway e.g. someone has disconnected it from it’s power supply. Please call our helpdesk where our engineers can deep dive into the devices and see what’s actually happening.

Typical parameters not seen by a user:
➢ Signal strength (spreading factor)
➢ Percentage of data packages not received